NEW PLATFORM SACKS BAD PROPERTY MANAGERS WITH JUST ONE CLICK

A new online platform has been launched that addresses Australia’s rental crisis head-on by allowing landlords to sack bad property managers with one click of a button.

Called Landlord, the platform will improve tenant-landlord relationships by instantly moving the neglected landlord’s business to a property manager vetted for their commitment to high standards and service.

The platform will also incentivize landlords to pay them the equivalent of two weeks' rent (up to $5,000) when they switch their business, with all current commission rates and fees matched.

“The property management industry has finally been dragged out of the dark ages,” said Jeremy Martin of Landlord (pictured). “It's one of the last industries to be disrupted, which is why service is often appalling and why landlords and renters are often at each other's throats.

“If you’re a landlord who is constantly dealing with sub-par property managers and resultant tenant nightmares - it’s time to leave.

"Now with Landlord, you can sack that property manager, without speaking to them, in just a few taps on your computer and instantly switch to a top-tier property manager who cares.

"What’s more, you get a 100% satisfaction guarantee. If you’re not happy with your new property manager, you can switch again at no cost. At Landlord – you are always in control."

In recent years, Australian renters have encountered significant challenges, with rents reaching unprecedented levels—rising by 6.7% in capital cities and 10% in regional areas in 2024—while vacancy rates have fallen 35% below pre-pandemic levels.

As a result, many property managers have become complacent, as the demand for rental properties reduces the incentive to improve service.

Unfortunately, it is often the landlord who bears the brunt of criticism, unfairly labelled as greedy. However, data from the ATO reveals that 71% of the 2.2 million landlords in Australia own just one investment property, and 19% own two, challenging the prevailing narrative.

“For far too long, property management has been the ‘forgotten stepchild’ of the real estate industry," Jeremy said.

"They are either inexperienced, disinterested, or underperforming with a history of mishandling properties, ignoring tenant concerns, and ultimately damaging the vital landlord-tenant relationship.

"Some investors have even sold their properties tired of the headaches of being a landlord.”

Landlord.com.au provides a transparent comparison of local property managers to switch your business to - all vetted for their excellent service. Unlike other property management sites where your details are farmed out to anyone, we give property owners the power to select the agent that best suits their needs.

You'll see performance metrics, ratings, and reviews. You simply choose the one that best serves your needs, and they will immediately start the transfer of your property into their system. And you’ll get a cash bonus equivalent to two weeks' rent when you switch, up to a maximum of $5,000.

Pre-vetted agents already signed up to do business with Landlord.com.au include Ray White, Belle Property, The Agency, Laing + Simmons, Point Residential, MGM Martin, Adam Rizk and Sydney Reality Group.

“Landlord’s model redirects commission fees that would typically go to property managers back to landlords, reducing their costs while raising service standards.

The impact of this shake-up extends beyond landlords. Tenants, often left frustrated by slow maintenance and unresponsive managers, stand to benefit from a system that rewards high-performing agents.

Each tenant whose landlord signs up with landlord.com.au will also receive a $50 one off rent reduction. 

A well-managed property means quicker repairs and more responsive communication. For example, when a tenant reports a leaking tap, a top-tier property manager will ensure it is fixed immediately, rather than letting the issue drag on.

"Landlords and renters alike have long been frustrated by the lack of accountability and poor service from many property managers," Jeremy said.

"This disruption is long overdue and will be welcomed by all those who have suffered under the current, substandard system."